About this Privacy Policy
Water Today Pvt. Ltd. (“Water Today”, “we”, “us” or “our”) owns and operates India Sustainability Expo, a division of Water Today Pvt. Ltd., and the website www.indiasustainabilityexpo.biz (the “Website”). This Privacy Policy explains how we collect, use, store, disclose and otherwise process personal information when you visit the Website, contact us, register for or express interest in India Sustainability Expo, enquire about exhibiting or sponsorship, participate in a conference or business activity, or otherwise interact with our services.
India Sustainability Expo is a business-to-business exhibition and related event platform focused on sustainability technologies, solutions and practices. The Website describes areas including environmental technologies, circular economy initiatives, ESG, climate action, waste management, resource efficiency, industrial water management, pollution control, carbon accounting, electronic waste recycling, green buildings and sustainable supply chains. This Policy applies to the Website and related India Sustainability Expo communications managed by Water Today.
A separate notice, registration form, exhibitor agreement or event-specific privacy notice may apply to a particular activity or service. Where it does, please read that notice alongside this Policy.
Information we may collect
Depending on how you interact with us, we may collect:
- Contact and professional details, such as your name, job title, company or organisation, business email address, telephone number, country and business address.
- Event and enquiry details, such as visitor or delegate registration information, areas of sustainability interest, exhibitor or sponsorship requirements, meeting requests, conference participation, networking preferences and communications with our team.
- Business and transaction details, where relevant to a booking or purchase, such as billing details, invoice information and records needed to administer the transaction. Payment information may be collected and processed by the relevant payment provider.
- Technical and usage information, such as IP address, browser and device information, approximate location derived from technical data, pages viewed, referral information, and dates and times of access.
- Preferences and communications, including marketing preferences, feedback, enquiry history and records of whether you have opted in or opted out of particular communications..
We generally collect information directly from you when you complete a form, register, email or call us, attend or participate in an event, or otherwise communicate with us. Some technical information may be collected automatically through the Website. Where permitted by law, we may also receive relevant business contact details from event partners, exhibitors, sponsors, industry associations, public sources or service providers.
How we use information
We use personal information for legitimate event, business and Website purposes, including to:
- respond to enquiries and provide information about India Sustainability Expo;
- process and administer visitor registrations, exhibitor enquiries, sponsorship opportunities, conference participation and other event-related requests;
- communicate event updates, operational notices, programme information, venue details and changes relevant to your participation;
- manage business relationships, meetings, business-matching and networking activities, event logistics, records, billing and customer support;
- provide information about relevant exhibition sectors represented at the event, including environmental technologies, circular economy, ESG, climate action, waste and resource management, pollution control, carbon accounting, e-waste recycling, green buildings and sustainable supply chains;
- send marketing communications about India Sustainability Expo, Water Today publications, other Water Today events or related services where permitted by law and, where required, with your consent;
- operate, maintain, secure and improve the Website and understand how it is used;
- prevent fraud, respond to security incidents, enforce our terms and protect our legal rights; and
- comply with applicable legal, regulatory, tax, accounting and record-keeping obligations.ply with applicable legal, regulatory, tax, accounting and record-keeping obligations.
We seek to collect and use only information reasonably relevant to the purpose for which it is collected. If we intend to use information for a materially different purpose, we will provide any notice or obtain any consent required by applicable law.
Marketing communications and your choices
If you request information, register for an event or otherwise engage with us, we may send service-related messages necessary to respond to your request or administer your participation. We may also send promotional communications about India Sustainability Expo, Water Today publications, exhibitions, conferences and related business services where permitted by applicable law.
You can opt out of promotional emails by using the unsubscribe link, where available, or by contacting us at [Insert verified official email address]. An opt-out from marketing will not prevent us from sending essential administrative or transactional messages relating to an enquiry, registration or business relationship.
We will not treat silence or failure to respond as consent to share your personal information for unrelated third-party marketing. Where consent is required, we will seek it through an appropriate notice or choice mechanism.
When we may share information
We do not sell personal information as a standalone commercial product. We may share relevant information, on a need-to-know basis and subject to appropriate safeguards, with:
- our employees and authorised teams who need the information to manage the Website, event or your enquiry;
- service providers supporting website hosting, registration systems, email delivery, customer relationship management, analytics, IT security, payment processing or event operations;event partners, co-organisers, industry associations, knowledge partners, sponsors or exhibitors where sharing is necessary for a clearly explained event purpose or where you have chosen to participate in an activity that involves such sharing;
- other participants where you choose to participate in a business-matching, hosted-buyer, meeting or networking activity that involves sharing relevant profile or contact details;professional advisers, auditors, insurers and other parties where reasonably necessary for our business or legal obligations; and
- government authorities, regulators, courts or law-enforcement bodies where disclosure is required or permitted by law, or is necessary to protect rights, safety or security. or security.
We will not provide your contact details to an event partner, sponsor or exhibitor for its independent marketing merely because you visited the Website. Where a proposed sharing arrangement requires your consent or a separate notice under applicable law, we will provide it. Actual recipients and purposes may depend on the event, form or service you use.
Cookies and similar technologies
The Website may use cookies and similar technologies to support core functionality, remember preferences, measure Website traffic, understand usage and improve performance. The specific cookies used depend on the Website’s current configuration and the tools integrated into it.
You can manage or block cookies through your browser settings. Some Website features may not function properly if certain cookies are disabled. If the Website uses analytics, advertising or other non-essential cookies that require consent, an appropriate consent mechanism should be implemented before those cookies are activated.
How long we retain information
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including event administration, responding to enquiries, maintaining business records, resolving disputes and meeting legal or accounting requirements. Retention periods may vary according to the type of information and the context in which it was collected. When information is no longer required, we will take reasonable steps to delete it, anonymise it or securely dispose of it, subject to applicable law.
Information security
We use reasonable technical, organisational and administrative safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No website, transmission or storage system can be guaranteed to be completely secure. You should avoid sending sensitive personal or financial information through an unsecured channel.
Your choices and requests
Subject to applicable law and the systems through which information was collected, you may contact us to request access to, correction or updating of your contact information, withdraw a consent you previously gave, opt out of promotional communications, or request deletion of information that we no longer need to retain.
We may need to verify your identity and clarify the request before acting. Some information may need to be retained where required by law or necessary to establish, exercise or defend legal claims. Withdrawal of consent does not affect processing that took place before withdrawal.
To make a request, email [Insert verified official email address] with the subject line “Privacy Request”. We will handle requests in accordance with applicable law.
Third-party websites and services
This Website may contain links to other websites, registration platforms, social media services, payment providers or other resources. Those services are governed by their own privacy notices and practices. Water Today does not control third-party websites and is not responsible for their content, security or privacy practices. Please review the relevant third-party privacy notice before providing information to them.
Children
The Website and India Sustainability Expo services are intended primarily for business and professional audiences and are not designed to solicit personal information from children. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate steps in accordance with applicable law.
Transfers and processing by service providers
Our service providers may process or store information in India or in other locations, depending on the systems used. Where personal information is processed or transferred across borders, we will take steps required by applicable law and our contractual arrangements. Please contact us if you need further information about a particular processing activity.
Changes to this Policy
We may revise this Policy to reflect changes in our Website, event operations, technology or legal requirements. The updated version will be published on this page with a revised “Last updated” date. Where required by law, we will provide additional notice or seek consent for material changes.
Contact us
For questions about this Privacy Policy, our handling of personal information, or to submit a privacy request, please contact:
Water Today Pvt. Ltd.
India Sustainability Expo
